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CoreRail Terms of Service

Last updated: June 4, 2026

These Terms take effect for you on the date you first accept them — by clicking "I accept," creating an account, or using the Service. The "Last updated" date above is the date this version was published; we will change it whenever we revise these Terms.

Plain-language summary (not part of the agreement): CoreRail is software you subscribe to for running your coffee shop — scheduling, inventory, checklists, event bookings, messaging, and a connection to your Square point of sale. You pay a monthly fee per location. The software is provided "as is." You are responsible for your own business decisions, your data, and verifying the information the software shows you. Our liability to you is capped, and disputes are resolved by individual arbitration. Please read the full terms below. This summary does not override anything in the agreement.

These Terms of Service ("Terms") are a binding contract between CoreRail LLC, a Louisiana limited liability company ("CoreRail," "we," "us," or "our"), and the business that registers for or uses the CoreRail service ("Customer," "you," or "your"). By creating an account, clicking "I accept" (or any similar button), signing an order form, or accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "Customer" refers to that entity.

1. Definitions

features, APIs, and documentation, including modules for staff scheduling, shift checklists and notes, inventory, recipes, event bookings, time-off and shift swaps, messaging and notifications, metrics and reporting, and point-of-sale ("POS") integrations.

registers the primary account on its behalf.

the Service under its account — for example, owners, managers, and baristas. Authorized Users are not separate parties to these Terms; the Account Owner is responsible for them.

Authorized Users submit to, or that the Service collects on your behalf through, the Service — including staff information, schedules, inventory records, sales and POS data, messages, and uploads.

that interoperate with the Service, including Square (POS and payments), email/SMS/push delivery providers, and hosting infrastructure.

2. The Service; Accounts

2.1 License. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business operations during your subscription term.

2.2 Account registration. You must provide accurate, current, and complete information and keep it up to date. You are responsible for all activity that occurs under your account.

2.3 Account security. You are responsible for safeguarding login credentials and for the acts and omissions of your Authorized Users. You must notify us promptly at Pedeaux@gmail.com if you suspect unauthorized access. We are not liable for losses arising from compromised credentials, shared logins, or your failure to secure your account.

2.4 Eligibility. The Service is offered to businesses for commercial use only. It is not intended for consumers or for personal, family, or household purposes, and it is not directed to children.

3. Subscriptions, Fees, and Billing

3.1 Fees. Access to the Service requires a paid subscription billed per location, per month (or on another billing cycle stated at sign-up or on an order form). Current pricing is presented at the time of purchase.

3.2 Payment processing. Payments are processed through a third-party payment processor (e.g., Square). By subscribing, you authorize us and our processor to charge your designated payment method for all applicable fees. Your use of the payment processor is subject to its own terms; we are not responsible for the acts, omissions, fees, or security of the payment processor.

3.3 Auto-renewal. Unless otherwise stated, subscriptions renew automatically at the end of each billing cycle at the then-current rate, and your payment method will be charged, until you cancel as described in Section 11.

3.4 Taxes. Fees are exclusive of taxes. You are responsible for all sales, use, value-added, and similar taxes, excluding taxes based on our net income.

3.5 Price changes. We may change pricing. We will give you at least 30 days' notice (by email or in-product notice) of any increase, which takes effect on your next renewal. Continued use after the change takes effect is your acceptance of the new pricing.

3.6 Late or failed payments. If a charge fails or fees are past due, we may suspend or limit your access to the Service until amounts are paid. Reactivation is not guaranteed to restore data that was deleted during suspension.

3.7 No refunds. Except where required by applicable law, all fees are non-refundable, including for partial billing periods, unused Service, or features you did not use. Cancellation stops future charges; it does not refund the current period.

4. Customer Responsibilities and Acceptable Use

4.1 Your business decisions are yours. The Service provides tools, calculations, suggestions, reminders, reports, and automated outputs to assist you. You are solely responsible for reviewing the Service's outputs and for all operational, staffing, financial, inventory, legal, tax, food-safety, and labor decisions you make. Do not rely on the Service as your sole source of truth.

4.2 Data accuracy and your records. You are responsible for the accuracy, quality, and legality of Customer Data and for ensuring you maintain your own independent records and backups of information you rely on (including payroll, scheduling, sales, and inventory records). Do not use the Service as your system of record for anything you cannot afford to lose or independently verify.

4.3 Legal compliance. You are responsible for using the Service in compliance with all laws that apply to your business, including wage-and-hour, scheduling/"fair workweek," break, minor-labor, tax, employment, privacy, and food-safety laws. The Service is not legal, accounting, tax, or HR advice.

4.4 Authorized Users and personnel data. You represent that you have all rights and consents necessary to submit information about your staff and other individuals to the Service, and to allow us to process it to provide the Service.

4.5 Prohibited conduct. You and your Authorized Users will not: (a) use the Service unlawfully or to violate the rights of others; (b) reverse engineer, decompile, or attempt to access the source code except as permitted by law; (c) resell, sublicense, or provide the Service to third parties as a service bureau; (d) interfere with, overload, or attempt to gain unauthorized access to the Service or its infrastructure; (e) upload malware or harmful code; (f) scrape or extract data other than your own Customer Data; or (g) remove or obscure any proprietary notices.

5. Third-Party Services and Integrations

5.1 The Service integrates with Third-Party Services, including Square for POS data and payments. Your use of any Third-Party Service is governed by that provider's terms and privacy policies, and you are responsible for obtaining and maintaining any required accounts, credentials, and permissions.

5.2 We do not control Third-Party Services. We are not responsible for, and disclaim all liability arising from, the availability, accuracy, security, changes, deprecation, downtime, or acts or omissions of any Third-Party Service, or for any data those services provide to or receive from the Service. If a Third-Party Service changes or discontinues its integration, related Service features may stop working, and that alone is not a breach of these Terms by us.

6. Customer Data

6.1 Ownership. As between you and us, you retain all rights to Customer Data. You grant us a worldwide, non-exclusive license to host, copy, process, transmit, display, and otherwise use Customer Data solely to provide, secure, maintain, and improve the Service and as otherwise permitted in these Terms or our Privacy Policy.

6.2 Aggregated/anonymized data. We may generate and use aggregated or de-identified data that does not identify you, your staff, or any individual to operate, analyze, and improve the Service. We own this aggregated data.

6.3 Backups. We may make routine backups of the platform, but we do not guarantee any particular backup frequency, retention, or recoverability. Maintaining your own backups of important Customer Data is your responsibility (see Section 4.2).

6.4 Privacy. Our collection and use of personal information is described in our Privacy Policy at https://coffeeshop.creativecorerail.com/privacy, which is incorporated by reference.

7. Intellectual Property

The Service, including all software, code, designs, text, and trademarks (other than Customer Data), is owned by CoreRail or its licensors and is protected by intellectual property laws. Except for the limited license in Section 2.1, no rights are granted to you. Any feedback or suggestions you provide may be used by us without restriction or obligation to you.

8. Service Availability and Changes

8.1 No uptime guarantee. The Service is provided on a commercially reasonable-efforts basis. Unless a separate written service-level agreement applies, we do not guarantee that the Service will be uninterrupted, error-free, timely, or available at any particular time, and we may perform maintenance, updates, or experience downtime without liability.

8.2 Changes to the Service. We may add, modify, or discontinue features, modules, or the Service as a whole at any time. We will use reasonable efforts to notify you of material adverse changes. We are not liable to you for any modification, suspension, or discontinuation of the Service or any feature.

9. Disclaimers of Warranties

9.1 "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS, CALCULATIONS, REPORTS, SUGGESTIONS, REMINDERS, AND OTHER RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

9.2 Software, automation, and AI-assisted code. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS COMPLEX SOFTWARE THAT MAY CONTAIN BUGS, ERRORS, DEFECTS, OR INACCURACIES. PORTIONS OF THE SERVICE AND ITS UNDERLYING SOURCE CODE MAY HAVE BEEN DEVELOPED, GENERATED, OR ASSISTED USING ARTIFICIAL-INTELLIGENCE TOOLS AND AUTOMATED CODE-GENERATION SYSTEMS. WE DO NOT WARRANT THAT THE SERVICE, ITS CODE, OR ANY OUTPUT IS FREE FROM ERRORS, INCLUDING ERRORS INTRODUCED BY OR ARISING FROM SUCH AI-ASSISTED OR AUTOMATED DEVELOPMENT, AND WE ARE NOT LIABLE FOR ANY LOSS, DAMAGE, MISCALCULATION, INCORRECT OUTPUT, SCHEDULING ERROR, INVENTORY DISCREPANCY, DATA CORRUPTION, OR OTHER HARM RESULTING FROM ANY DEFECT, BUG, OR ERROR IN THE SOFTWARE OR ITS CODE, HOWEVER INTRODUCED. It remains your responsibility to review and verify the Service's outputs before relying on them (see Section 4.1).

9.3 No reliance. The Service does not provide legal, accounting, tax, HR, food-safety, or other professional advice. You should obtain independent professional advice before acting on information from the Service.

9.4 Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you to the extent prohibited by law.

10. Limitation of Liability

10.1 No indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CORERAIL OR ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, DATA, OR ANTICIPATED SAVINGS, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORERAIL'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU ACTUALLY PAID TO CORERAIL FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.3 Basis of the bargain. The disclaimers in Section 9 and the limitations in this Section 10 are a fundamental basis of the bargain between us, reflect the allocation of risk, and apply even if any remedy fails of its essential purpose.

10.4 Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you to the extent prohibited by law. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Term, Termination, and Suspension

11.1 Term. These Terms apply from when you first accept them and continue while you have an active account or subscription.

11.2 Cancellation by you. You may cancel your subscription at any time through the Service or by contacting Pedeaux@gmail.com. Cancellation takes effect at the end of the current billing period; you remain responsible for fees already incurred (see Section 3.7).

11.3 Suspension and termination by us. We may suspend or terminate your access, with or without notice, if (a) you breach these Terms, (b) your payment is overdue, (c) your use poses a security, legal, or operational risk, or (d) required by law. We may also terminate for convenience on 30 days' notice.

11.4 Effect of termination. On termination, your license ends and you must stop using the Service. For 30 days after termination, you may request an export of your Customer Data in a commercially reasonable format. After that period, we may delete Customer Data, and we have no obligation to retain it. Sections that by their nature should survive (including 3.7, 4, 6.2, 7, 9, 10, 12, 13, and 14) survive termination.

12. Indemnification

You will defend, indemnify, and hold harmless CoreRail and its owners, members, officers, employees, and contractors from and against any third-party claims, damages, liabilities, losses, and reasonable expenses (including attorneys' fees) arising out of or related to: (a) your or your Authorized Users' use of the Service; (b) Customer Data, including any claim that it infringes or violates the rights of a third party or any law; (c) your violation of these Terms or applicable law; or (d) your business operations and decisions, including employment, wage, scheduling, tax, and food-safety matters.

13. Dispute Resolution; Binding Arbitration; Class Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL, AND REQUIRES INDIVIDUAL ARBITRATION INSTEAD OF CLASS ACTIONS.

13.1 Informal resolution first. Before starting an arbitration, you agree to contact us at Pedeaux@gmail.com and attempt to resolve the dispute informally for at least 30 days.

13.2 Binding arbitration. Except for the excluded claims in Section 13.5, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration, rather than in court. The arbitration will be administered by the American Arbitration Association (AAA) under its applicable commercial rules, and the Federal Arbitration Act governs the interpretation and enforcement of this section.

13.3 Location and procedure. The arbitration will take place in New Orleans, Orleans Parish, Louisiana, or be conducted remotely / by documents as the arbitrator allows. The arbitrator's decision will be final and may be entered as a judgment in any court of competent jurisdiction.

13.4 Class-action waiver. YOU AND CORERAIL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims and may not preside over any class or representative proceeding. You and CoreRail each waive any right to a jury trial.

13.5 Excluded claims. Either party may bring an individual action in small-claims court, or seek injunctive or equitable relief in court to protect intellectual property or confidential information, without first arbitrating.

13.6 Severability of this section. If the class-action waiver in 13.4 is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court; the rest of this Section 13 remains in effect.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-laws rules. Subject to Section 13, the exclusive venue for any permitted court action is the state or federal courts located in Orleans Parish, Louisiana, and you consent to their personal jurisdiction.

15. Confidentiality

Each party may receive non-public information from the other. The receiving party will use the disclosing party's confidential information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully received from a third party.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by email or in-product notice before they take effect. The "Last updated" date reflects the current version. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

17. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, severe weather, power or internet failures, labor disputes, governmental action, war, terrorism, pandemics, or failures of Third-Party Services, hosting providers, or payment processors.

18. General

18.1 Entire agreement. These Terms, together with any order form and our Privacy Policy, are the entire agreement between you and us regarding the Service and supersede all prior agreements on the subject.

18.2 Assignment. You may not assign these Terms without our prior written consent. We may assign them, including in connection with a merger, acquisition, or sale of assets.

18.3 Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

18.4 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

18.5 No third-party beneficiaries. These Terms do not create any rights in anyone other than you and us.

18.6 Relationship. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, or employment relationship.

18.7 Notices. We may send notices to the email associated with your account. You may send notices to us at Pedeaux@gmail.com or 1043 Independence St., New Orleans, LA 70117.

18.8 Headings and summaries. Section headings and the plain-language summary are for convenience only and do not affect interpretation.

19. Contact

CoreRail LLC 1043 Independence St., New Orleans, LA 70117 Email: Pedeaux@gmail.com